Practical AI systems that reduce manual work and make operations easier to run.

I help teams find friction inside operational workflows and turn those bottlenecks into practical automation, reporting, and AI-enabled systems.

My work sits between business requirements, product thinking, and technical delivery — translating operational pain into workflows, prototypes, requirements, and implementation plans teams can actually adopt.

Recent work includes document-intelligence workflows for healthcare operations, retrieval systems over long-lived technical knowledge, natural-language reporting concepts, and AI-assisted operational automation.

Services

• Workflow Review— Map how work currently moves across people, tools, documents, and handoffs.
• Automation Opportunity Assessment— Identify where AI, dashboards, integrations, or process changes can reduce manual work.
• AI Prototype / Pilot— Build a focused proof of concept for document workflows, reporting assistants, internal tools, or customer-facing automation.
• Reporting & Knowledge Systems— Improve how teams search documentation, retrieve answers, and access business information.